Contact Information

CONTACT WULVATO

We're Here to Help!

Have a question about our toys, need assistance with an order, or want to learn more about our products?

Our customer service team is happy to help make your shopping experience simple and convenient.

CUSTOMER SUPPORT

Email:

service@wulvato.com

Phone:

+1 651-346-0475

Customer Service Hours:

Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT).

Typical Response Time:

24–48 hours.

For order-related questions, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.

HOW CAN WE HELP?

Our customer service team can assist with:

  • Product Information – Questions about product details and available options.

  • Order Status – Assistance with order confirmations and order processing.

  • Shipping & Tracking – Questions about delivery estimates and shipment updates.

  • Returns & Exchanges – Assistance with return and exchange requests.

  • Refunds – Questions about refund requests and processing.

  • General Support – Other questions about shopping with WULVATO.

For more information, please visit our Shipping Policy, Return & Refund Policy, and FAQ pages.

BUSINESS INFORMATION

Operated by:

Shenzhen Bozhongming Advertising Media Co., Ltd.

Business License Entity:

Shenzhen Bozhongming Advertising Media Co., Ltd.

Email:

service@wulvato.com

Customer Service:

+1 651-346-0475

Registered Address:

Room A401, Baofengyuan, No. 1001 Jindaotian Road, Dongxiao Community, Dongxiao Subdistrict, Luohu District, Shenzhen, Guangdong, China.

Website:

https://wulvato.com/

WE'D LOVE TO HEAR FROM YOU

Whether you need help before placing an order or assistance after your purchase, we welcome your questions and feedback.

Thank you for choosing WULVATO.

WULVATO — PLAY, CREATE & DISCOVER.